Being a first time home-buyer and not having much experience in the field, they literally took my hand and guided me the entire way. I could not have asked for a better experience with Jason and Susan when it came to their professionalism and honesty. Issues arose along the way, out of our control, and they were always prepared and ready to tackle any issues. They were very patient with me and my experience and always had suggestions or advice to guide me in the right direction. Jason and Susan would answer all questions and made themselves available by phone, text or email. I will gladly recommend Jason and Susan to anybody who is looking to buy, or sell, a home.
They have valuable insight and knowledge of what can be a very stressful situation - they helped us stay calm during the process of purchasing our new home! I can't recommend them enough!
Highly professional and responsible. As a first time seller, they walked through every single step and explained all the questions that I have for me. And now as being a picky buyer, they've been working really hard to find "the home" for me and we will be closing in a week! There is no need to mention all the 5 stars skills. They are just nice and reliable people that you will never regret working with them.
They helped us find our first home in OC and of course we had them as our realtors when we had to sell that home due to an out of state job transfer. When buying, they made the entire process so easy and seamless for us and we got the first home we put an offer on. When selling, they met us at the house multiple times before going on the market to walk us through what we needed to do. They had a professional take photos of the house after we staged it with our own furniture. They did a grand opening 4 days after putting the house on the market and we had 3 offers at asking on the opening weekend (and it went for over asking!). If you want excellent service and amazing realtors who make the entire process seamless whether you're buying or selling, call Jason and Susan!!!
They guided us so well through the process of buying our first home. We saw ten homes within our price range and specific needs, and they ended up nailing it with exactly what we were looking for, in a short time frame. Jason and Susan were available at all times for our many questions and answered them with ease. They were able to help us through every aspect of the process, and made everything very smooth. We appreciated their organized, professional demeanor, and also their good attitude and advice. We can't be happier in the home they helped us purchase for our family.
With such a large purchase we were a bit nervous and it took us months to find the right place. Jason and Susan were with us every step of the way and really helped make the entire process more manageable. They really went above and beyond to make us comfortable and confident. Thanks to their patience and determination we finally closed on our perfect home at a great price and sold our previous home in no time at all!
Immediately they struck us as genuine, caring and knowledgeable real estate professionals. At the time we were still not sure whether we were going to sell our home. However, several months later we came to the decision that our house needed to be sold due to financial hardship. Luckily, Jason's great follow up skills kept his image fresh in our minds. We had met many other real estate agents since our initial meeting with Jason and Susan, but we were concerned about their quality and experience. Subsequently, we decided to hire Jason and Susan and we definitely did not regret it. Susan is a phenomenal stager and she really transformed our house for the professional photos and the open house. Jason's negotiations skills were instrumental in getting our deal done. They were patient with us as we had many questions as first time sellers. Also, they were compassionate in understanding the emotional struggle of selling our home of 26 years. Obviously we cannot say enough about their professionalism and knowledge, but to add to it, they are just great people to work with. We not only found great real estate agents, but also great friends. We highly recommend this awesome real estate duo and we plan to continue to use their services moving forward.
They were able to answer many questions about the market and the area as well... We love learning about market updates and advice/tips from Jason's podcasts. Jason and Susan have such a wonderful personality that quickly turns your professional real estate agents into friends. We are thrilled that our friend introduced us to Jason and Susan. They have been super informative, supportive, honest, and have gone above and beyond in their support for us. We had a great experience and we highly recommend them!